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Customer Experience Consultant

Come join our Auckland (Inbound) Contact Centre at the famous JUCY HQ!
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Are you resourceful and someone who thinks outside the box? Then come join our Auckland (Inbound) Contact Centre at the famous JUCY HQ! We’re looking for someone who loves to help people with their patience and fantastic problem-solving skills.

In this permanent role, we’re in search of a full-time or part-time superstar to which you would work across a rotating roster, with shifts between 7am and 10pm, including weekends and public holidays.

To join our fantastic contact team at JUCY, you will:

  • Have exceptional customer service skills, including perfect written and spoken English.
  • Be passionate about the tourism industry and ideally have knowledge of travelling.  
  • Be great at multi-tasking with an awesome attitude!
  • If you have some basic car knowledge that’s a bonus!

At JUCY we offer:

  • The chance to work for an international award-winning tourism operator.
  • Extensive training within a supportive and vibrant team.
  • Work perks such as five free days campervan hire, nights at our Snooze accommodation and unlimited cruises on our boats in the Milford Sound

At JUCY our values are Fun, Family, Pride and Passion and we live by these every day! If you’re keen to join the purple and green, hit apply now, and be sure to stipulate whether you are interested in part-time or full-time work!





Or, know someone who would be a perfect fit? Let them know!


81 Fort St
1010 Auckland Directions 0800 399 736



At JUCY we believe in living a life less ordinary! And when you work here, you get awesome stuff. Here's a taster:


  • Adventures On Us

    5 free nights a year in a JUCY vehicle of your choice, a free night in each of our state-of-the-art Snooze accommodation, and unlimited trips on JUCY Cruise in the Milford Sound

  • Culture Awards

    With things you actually want to win, like adventure or wellness packages, and even cash!

  • JUCY Gives

    A paid day of leave to work out there in the community for your favourite charity

  • Discounts

    On JUCY product for your friends and family!


JUCY has over 350 awesome crew members, focused on delivering the ultimate customer experience. JUCY staff are well-travelled, passionate, friendly and knowledgeable. Everyone lives and breathes our values everyday – Fun, Family, Passion, Pride. 

With fantastic career progression, and awesome JUCY programs in place (like JUCY Swap - where you can swap locations for a week, to JUCY Gives where we  pay all out JUCY crew a day to go and give back to the community and environment) 

You will feel part of the family the minute you walk through the door, and with a culture that is all about diversity - you can be the same person you are at home here. In fact we encourage it! 

Already working at JUCY?

Let’s recruit together and find your next colleague.

  • Ali Appelman
  • Begum Fincham
  • Damiana Fortini
  • Joshua Maheshwarappa
  • Lisa Beckmann
  • Matt Healy

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