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Customer Service 2IC

We are looking for an energetic Customer Service 2IC to work at Christchurch delivering an exceptional experience to every JUCY customer that walks through the door.
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JUCY is an award-winning, New Zealand owned and operated tourism company, and has been painting the world green and purple since 2001. You've no doubt seen our campers and cars  dominating the open road and offering people an incredible travel experience! 

Did you also know that JUCY isn't just a rentals company in NZ, Australia and the USA? We also provide unique JUCY Snooze accommodation and have our JUCY Cruise experience in Milford Sound where we transport our customers through the eighth wonder of the world. 

We are looking for a Customer Service 2IC to join our FAMILY... JUCY Christchurch Airport. This is a fantastic opportunity to join an iconic kiwi company, and be a part of the continued growth of JUCY. This role involves customer service & leadership tasks.

Now’s your chance to show off some serious customer service skills!  Every day is a holiday, well, the start of one of our customers’ holidays at JUCY.  Do you think you have what it takes to deliver a JUCY experience, and adventure, not just the keys to a car?   

Are you passionate about tourism? We are looking for someone with leadership experience able to step up and deal with conflict, organise staff rosters and coach and manage a team.

We want passion, drive, people skills and someone that will not only live JUCY and love JUCY but also BE JUCY!   

At JUCY we offer: 

  • Full-time permanent role
  • Leadership opportunity in an iconic kiwi brand
  • Opportunity to take your career further in the Tourism industry 
  • 5 days of free campervan hire per year plus lots of other perks (after 6mths)!

Does it sound like you? 

  • A great communicator who enjoys motivating the team to achieve team objectives 
  • Has previous management experience in tourism or retail
  • An excellent communicator with a high standard of spoken and written English
  • Reliable and punctual
  • In possession of a restricted or full clean driver's license
  • Have New Zealand work rights 

Attitude is king here at JUCY, and we are after people who have positive ones! If you want to work for an award-winning tourism operator, has management skills, and take pride in the job you do - we want you!

Days and hours look like - 40 hours per week on a roster basis including weekends.  The hours are 8h/day varying from any time between 6am - 7pm.

Our values at JUCY are Fun, Family, Pride and Passion and we live and breathe these values every day. If you think JUCY and this opportunity sounds like you, please hit apply now and tell us more about yourself.

Or, know someone who would be a perfect fit? Let them know!


157 Orchard Rd
8051 Christchurch Directions 0800 399 736



At JUCY we believe in living a life less ordinary! And when you work here, you get awesome stuff. Here's a taster:


  • Adventures On Us

    5 free nights a year in a JUCY vehicle of your choice, a free night in each of our state-of-the-art Snooze accommodation, and unlimited trips on JUCY Cruise in the Milford Sound

  • Culture Awards

    With things you actually want to win, like adventure or wellness packages, and even cash!

  • JUCY Gives

    A paid day of leave to work out there in the community for your favourite charity

  • Discounts

    On JUCY product for your friends and family!


JUCY has over 350 awesome crew members, focused on delivering the ultimate customer experience. JUCY staff are well-travelled, passionate, friendly and knowledgeable. Everyone lives and breathes our values everyday – Fun, Family, Passion, Pride. 

With fantastic career progression, and awesome JUCY programs in place (like JUCY Swap - where you can swap locations for a week, to JUCY Gives where we  pay all out JUCY crew a day to go and give back to the community and environment) 

You will feel part of the family the minute you walk through the door, and with a culture that is all about diversity - you can be the same person you are at home here. In fact we encourage it! 

Already working at JUCY?

Let’s recruit together and find your next colleague.

  • Ali Appelman
  • Begum Fincham
  • Damiana Fortini
  • Joshua Maheshwarappa
  • Lisa Beckmann
  • Matt Healy

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