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Customer Service and Sales Representative

Can you sell ice to Eskimos? How about sell the experience of a lifetime to travelers? We are looking for our next Customer Service and Sales Representative to join our Queenstown Central team.
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Can you sell ice to Eskimos? How about sell the experience of a lifetime to travelers? 

We are looking for our next Customer Service and Sales Representative to join our Queenstown Central team.

We all know, our customers are at the heart of everything we do, and we love giving customers the green light to have the time of their lives - and this all starts with our JUCY Crew - YOU! 

In this role, you'll be helping customers with their adventure activities (skydiving, bungee jumping etc), JUCY road trips and accomodation as well as ensuring smooth operations and logistic of our cruise coach that goes to Milford Sound everyday! 

Yes, a day is never the same here! But that's okay because the team will ALWAYS be there for you, the culture is great and the location is SUPER-BOMB!

To become join the JUCY Cruise crew you will:

  • Be a self-starter who has a positive, can-do attitude, maturity, and works well in a team
  • Be driven to meet and exceed sales and performance targets (did we mention you can earn commission?!)
  • Have excellent verbal and written English skills, including a personable, clear telephone manner – you’ll be talking up a storm on the phone and dealing with some walk-in customers
  • Have a knowledge of travel in Queenstown and surrounds and definitely passion for adventure
  • Be flexible! We operate on a shift work roster which includes weekends. But don't worry, you will still be able to have a healthy social life!
  • Have a knowledge of travel in Australia, New Zealand and North America (but not necessary)

At JUCY we offer: 

  • Opportunity to take your career further in the Tourism industry 
  • Amazing company culture, working with people from all over the world 
  • Great JUCY perks, such as 5 days free campervan hire, free accommodation at our other JUCY Snooze properties, and unlimited cruises on our JUCY Cruise in the Milford Sound.

Our values at JUCY are Fun, Family, Pride and Passion and we live and breathe these values every day. If you love sales and customers in equal measures then what are you waiting for? Get in touch and apply! 

Or, know someone who would be a perfect fit? Let them know!


26B Shotover St
9300 Queenstown Directions



At JUCY we believe in living a life less ordinary! And when you work here, you get awesome stuff. Here's a taster:


  • Adventures On Us

    5 free nights a year in a JUCY vehicle of your choice, a free night in each of our state-of-the-art Snooze accommodation, and unlimited trips on JUCY Cruise in the Milford Sound

  • Culture Awards

    With things you actually want to win, like adventure or wellness packages, and even cash!

  • JUCY Gives

    A paid day of leave to work out there in the community for your favourite charity

  • Discounts

    On JUCY product for your friends and family!


JUCY has over 350 awesome crew members, focused on delivering the ultimate customer experience. JUCY staff are well-travelled, passionate, friendly and knowledgeable. Everyone lives and breathes our values everyday – Fun, Family, Passion, Pride. 

With fantastic career progression, and awesome JUCY programs in place (like JUCY Swap - where you can swap locations for a week, to JUCY Gives where we  pay all out JUCY crew a day to go and give back to the community and environment) 

You will feel part of the family the minute you walk through the door, and with a culture that is all about diversity - you can be the same person you are at home here. In fact we encourage it! 

Already working at JUCY?

Let’s recruit together and find your next colleague.

  • Ali Appelman
  • Begum Fincham
  • Damiana Fortini
  • Joshua Maheshwarappa
  • Lisa Beckmann
  • Matt Healy

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