Be right in the thick of the action and make a real difference as part of a dedicated team of customer service experts within our JUCY Rentals Auckland Airport Branch!  We have a couple of spots available for some real superstars to join us as we approach our busy season.

As one of our team of Experience Leads (aka all things branch customer service!), you will be responsible for providing a seamless customer experience by delivering best practice service standards for vehicle rentals and providing consistency across Branch operations.

Day to day you’ll be responsible for the full vehicle lifecycle management from vehicle cleaning, to ensuring a vehicle is never dispatched in poor mechanical condition, right through to handing the keys over to our customers so they can enjoy a stress-free amazing JUCY experience!

To be successful in this role you will need to demonstrate a highly developed customer service mindset and conflict resolution skills. Above all, we want someone who is keen to work under a manager to ensure the Branch is the best it can possibly be!

We are looking for someone who has:

• Experience in customer service delivery

• A desire for a hands-on role in the tourism or rental vehicle industry

• Ability to produce detailed high quality work

• Ability to establish and maintain supplier & service centre relationships
  

• Full NZ Driver's License
  

You need to be able to:

• Be 100% committed to work weekends and public holidays

• Clean our Fleet of vehicles, with a quick turnaround & to an exceptional standard

• Ensure that vehicles are in a road worthy condition & perform basic safety checks (Training provided)

• Work efficiently and effectively in a fun team environment

• Be able to also work on your own to get the job done

At JUCY we offer:

• Opportunity to take your career further in the Tourism industry
• Amazing company culture, working with people from all over the world
• Great JUCY perks, such as 5 days free campervan hire
• Our values at JUCY are Fun, Family, Pride and Passion and we live and breathe these values every day.

If you think JUCY and this opportunity sounds like you, please hit apply now and tell us more about yourself.