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Travel Agent

On the hunt for 2 Travel Agents at our HQ in Auckland City - you'll be helping our customers with their car and camper rental inquires for New Zealand, Australia and North America.
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Can you sell ice to Eskimos? How about sell the experience of a lifetime to travelers? We are looking for our next two Travel Agents which we call this role a Sales Specialist once you are in the door! This role is based in our Contact Centre at the legendary JUCY HQ, Fort Street in Auckland City. 

Our customers are at the heart of everything we do, and we love giving customers the green light to have the time of their lives - and this all starts with YOU! In this role, you'll be helping them with their car and camper rental inquires for New Zealand, Australia and North America, as well as supporting our partners and agents all over the world, all while converting sales leads and inquiries into sales (and earning some sweet commission in the process!).

To become a JUCY Travel Agent, you will:

  • Be a self-starter who has a positive, can-do attitude, maturity, and works well in a team
  • Be driven to meet and exceed sales and performance targets (did we mention you can earn commission?!)
  • Have excellent verbal and written English skills, including a personable, clear telephone manner – you’ll be talking up a storm on the phone and dealing with some walk-in customers
  • Have experience in a busy contact centre, and be able to communicate to our customers via phone, email, social media, live chat, and in person!
  • Be flexible! We operate on a shift work roster which includes weekends. But don't worry, you will still be able to have a healthy social life!
  • Have a knowledge of travel in Australia, New Zealand and North America (but not necessary)
  • Able to converse in English and have fluency in at least one other language is an advantage
  • Be available to work both Saturday and Sunday – but only sell the experience to our travelers one day in the weekend

At JUCY we offer: 

  • Opportunity to take your career further in the Tourism industry 
  • Amazing company culture, working with people from all over the world 
  • Growing business with opportunities across Auckland, Queenstown and Christchurch 
  • Great JUCY perks, such as 5 days free campervan hire, free accommodation at our other JUCY Snooze properties, and unlimited cruises on our JUCY Cruise in the Milford Sound.

If you love sales and customers in equal measures then what are you waiting for? Get in touch and apply! 

Or, know someone who would be a perfect fit? Let them know!

Some of your colleagues

Auckland

81 Fort St
1010 Auckland Directions 0800 399 736

JUCY PERKS

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At JUCY we believe in living a life less ordinary! And when you work here, you get awesome stuff. Here's a taster:

 

  • Adventures On Us

    5 free nights a year in a JUCY vehicle of your choice, a free night in each of our state-of-the-art Snooze accommodation, and unlimited trips on JUCY Cruise in the Milford Sound

  • Culture Awards

    With things you actually want to win, like adventure or wellness packages, and even cash!

  • JUCY Gives

    A paid day of leave to work out there in the community for your favourite charity

  • Discounts

    On JUCY product for your friends and family!

OUR CREW

JUCY has over 350 awesome crew members, focused on delivering the ultimate customer experience. JUCY staff are well-travelled, passionate, friendly and knowledgeable. Everyone lives and breathes our values everyday – Fun, Family, Passion, Pride. 

With fantastic career progression, and awesome JUCY programs in place (like JUCY Swap - where you can swap locations for a week, to JUCY Gives where we  pay all out JUCY crew a day to go and give back to the community and environment) 

You will feel part of the family the minute you walk through the door, and with a culture that is all about diversity - you can be the same person you are at home here. In fact we encourage it! 

Already working at JUCY?

Let’s recruit together and find your next colleague.

email
@jucyworld.com
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