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Customer Service 2IC

Do you think you have what it takes to deliver a JUCY experience, and adventure, not just the keys to a car?
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Now’s your chance to show off some serious customer service skills!  Every day is a holiday, well, the start of one of our customers’ holidays at JUCY.  Do you think you have what it takes to deliver a JUCY experience, and adventure, not just the keys to a car?   

We are looking for an energetic Customer Service 2IC to work at Queenstown Airport Centre delivering an exceptional experience to every JUCY customer that walks through the door. We want passion, drive, people skills and someone that will not only live JUCY and love JUCY but also BE JUCY!   

We are looking for someone to assist the Customer Service Team Leader in providing effective support and training to the team ensuring customer experience delivery aligns to JUCY values, is consistent and that product knowledge and service result in positive sales outcomes and positive customer feedback.

At JUCY we offer: 

  • Opportunity to take your career further in the Tourism industry 
  • Amazing company culture, working with people from all over the world 
  • Great JUCY perks, such as 5 days free campervan hire, free accommodation at our other JUCY Snooze properties, and unlimited cruises on our JUCY Cruise in the Milford Sound.

Does it sound like you? 

  • Proven experience working within customer service/sales roles
  • Lead, mentor and coach a team of passionate people
  • Desire to grown in the Tourism industry
  • Make the workplace AWESOME

Our values at JUCY are Fun, Family, Pride and Passion and we live and breathe these values every day. If you think JUCY and this opportunity sounds like you, please hit apply now and tell us more about yourself.

Apply for this job

Or, know someone who would be a perfect fit? Let them know!

Queenstown Airport

Sir Henry Wigley Drive
9300 Queenstown Directions

JUCY PERKS

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At JUCY we believe in living a life less ordinary! And when you work here, you get awesome stuff. Here's a taster:

 

  • Adventures On Us

    5 free nights a year in a JUCY vehicle of your choice, a free night in each of our state-of-the-art Snooze accommodation, and unlimited trips on JUCY Cruise in the Milford Sound

  • Culture Awards

    With things you actually want to win, like adventure or wellness packages, and even cash!

  • JUCY Gives

    A paid day of leave to work out there in the community for your favourite charity

  • Discounts

    On JUCY product for your friends and family!

OUR CREW

JUCY has over 350 awesome crew members, focused on delivering the ultimate customer experience. JUCY staff are well-travelled, passionate, friendly and knowledgeable. Everyone lives and breathes our values everyday – Fun, Family, Passion, Pride. 

With fantastic career progression, and awesome JUCY programs in place (like JUCY Swap - where you can swap locations for a week, to JUCY Gives where we  pay all out JUCY crew a day to go and give back to the community and environment) 

You will feel part of the family the minute you walk through the door, and with a culture that is all about diversity - you can be the same person you are at home here. In fact we encourage it! 

Already working at JUCY?

Let’s recruit together and find your next colleague.

email
@jucyworld.com
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