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Travel Agent

​Can you sell ice to Eskimos? How about the experience of a lifetime to travelers? If so, read on! We are looking for our next JUCY Travel Agent, based in our Contact Centre at the legendary JUCY HQ.​
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Can you sell ice to Eskimos? How about the experience of a lifetime to travelers? If so, read on! We are looking for our next Travel Agent (which we call Sales Specialist once you're in!) based in our Contact Centre at the legendary JUCY HQ.

Our customers are at the heart of everything we do, and we love giving customers the greenlight to have the time of their lives - and this all starts with you. You'll be helping them with their booking enquires for New Zealand, Australia and North America, as well as supporting our partners and agents all over the world, all while chasing down sales leads and unconverted enquiries into sales (and earning some sweet commission in the process!).

To become a JUCY Travel Agent, you will:

  • Be a self-starter who has a positive, can-do attitude, maturity, and works well in a team
  • Be driven to meet and exceed sales and performance targets (did we mention you can earn commission?!)
  • Have excellent verbal and written English skills, including a personable, clear telephone manner
  • Have experience in a busy contact centre, and be able to communicate to our customers via phone, email, social media, chat, and in person!
  • Be flexible! We operate on a shift work roster which includes weekends. But don't worry, you will still be able to have a healthy social life!
  • Have a knowledge of travel in Australia, New Zealand and North America
  • Have an understanding of the tourism/rental vehicle industry
  • Fluency in at least one other language (but English is a must)!

At JUCY, we offer:

  • A competitive hourly rate with a commission structure
  • Extensive training and great career opportunities (seriously)
  • A vibrant and fun working environment
  • Work perks such as five free days campervan hire, nights at our Snooze accommodation and unlimited cruises on our boats in the Milford Sound

At JUCY, we live every day by our values of FUN, FAMILY, PRIDE and PASSION and we live for the green and purple! If you love sales and customers in equal measure, and want to start or progress your career in tourism with an iconic NZ success story, what are you waiting for?

Apply for this job

Or, know someone who would be a perfect fit? Let them know!

Auckland Head Office

81 Fort St
1010 Auckland Directions 0800 399 736



At JUCY we believe in living a life less ordinary! And when you work here, you get awesome stuff. Here's a taster:


  • Adventures On Us

    5 free nights a year in a JUCY vehicle of your choice, a free night in each of our state-of-the-art Snooze accommodation, and unlimited trips on JUCY Cruise in the Milford Sound

  • Culture Awards

    With things you actually want to win, like adventure or wellness packages, and even cash!

  • JUCY Gives

    A paid day of leave to work out there in the community for your favourite charity

  • Discounts

    On JUCY product for your friends and family!


JUCY has over 350 awesome crew members, focused on delivering the ultimate customer experience. JUCY staff are well-travelled, passionate, friendly and knowledgeable. Everyone lives and breathes our values everyday – Fun, Family, Passion, Pride. 

With fantastic career progression, and awesome JUCY programs in place (like JUCY Swap - where you can swap locations for a week, to JUCY Gives where we  pay all out JUCY crew a day to go and give back to the community and environment) 

You will feel part of the family the minute you walk through the door, and with a culture that is all about diversity - you can be the same person you are at home here. In fact we encourage it! 

Already working at JUCY?

Let’s recruit together and find your next colleague.


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